FAQ

How do I place an order?

Browse the site, add your items to cart, and complete checkout. Once your order is submitted, you’ll receive instructions to send payment via e-transfer.

What payment methods do you accept?

We currently accept e-transfer only. Payment instructions are provided at checkout.

When do I send my e-transfer?

Immediately after placing your order. Orders are processed once payment is 

What should I include with my e-transfer?

Please include your order number and name so we can match your payment quickly.

Where do you ship?

We only ship within Canada to:

• Saskatchewan

• British Columbia

• Newfoundland and Labrador

How long does shipping take?

Orders are typically processed within 1–2 business days after payment is received. Shipping times vary depending on your location.

Do you offer refunds or exchanges?

Due to the nature of our products, all sales are final. If there is an issue with your order, contact us and we’ll make it right.

Are your products authentic?

Yes. We only carry trusted brands and quality products.

Do I need to be a certain age to order?

Yes. You must be 19+ to purchase from our store.

Can I change or cancel my order?

If your order hasn’t been processed yet, contact us as soon as possible and we’ll do our best to help.